At Mairead's Holistic Therapies Ltd we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. Some of the key points of Mairead's Holistic Therapies Ltd privacy statement are:
We don’t sell your data to third parties
We do make it easy for you to manage your information, you can
change your communication preferences at any time
We do use data to help us provide great customer service, which
includes tailoring the information we share with you to help ensure
that it’s relevant, useful and timely,
At Mairead's Holistic Therapies Ltd, Unit 5b (Upstairs) Axis Business Park, Clara Road, Tullamore, Co. Offaly we share your concern about the protection of your personal information and are committed to safeguarding your privacy. This document covers information we collect about you, whether via our website: https://maireadsholistictherapies.com/
(our “Websites”), through our office, our agents or otherwise. Please
read it carefully to understand how your personal information will be
We will be the “controller” of the personal information which you
provide to us or which we collect from you.
Personal information that we collect
We collect a range of personal information relating to you, including
credit or debit card information and/or other payment information;
IP address; and;
any other personal information that you choose to provide to us
when you complete our online contact forms or otherwise make
contact with us.
How we use your personal information
We use your personal information as follows:
to maintain our relationship with you whilst you are a customer;
to process orders and provide agreed goods and services to you;
for invoicing, processing payments, account set up and
to communicate with you, including to respond to information
requests /enquiries submitted and/or to obtain your feedback on
our products and services;
for record keeping, statistical analysis and internal reporting and
to ensure data security and to provide you with access to secure
areas of our Websites;
to notify you about changes to our products and services;
to decide on and notify you about price changes;
to monitor the quality of our products and services;
for logistical purposes, including to plan and log delivery routes;
to investigate any complaint, you make;
to provide evidence in any dispute or anticipated dispute between
you and us;
to customise various aspects of our Websites to improve your
to pre-complete online forums on our Websites. For example, if
you have provided an address when using one service, the
Websites computers may automatically fill in that information on
an order form for another service;
as we may otherwise consider necessary to support the operation
of our Websites;
to obtain credit references, credit checks and for debt collection,
fraud detection and prevention and risk management purposes;
to monitor and/or record telephone conversations to or from you in
order to offer you additional security, resolve complaints, improve
our service standards and for staff training purposes; and
to protect the rights, property, and/or safety of our business, its
personnel and others.
We may send you direct marketing in relation to our own products
and services by phone and post, as long as this is in line with any
marketing preferences that you have provided to us.
We will only send you direct marketing in relation to our own
products and services by email or SMS:
where you have consented to this; or
where you have not objected to this, and we are marketing similar
products and services to those which were the subject of a
previous sale or negotiations of a sale to you.
Your agreement to the use of your personal information for direct
marketing purposes is optional and if you choose not to consent,
your visit to and use of our Websites will not be affected.
You can choose to opt out of receiving direct marketing information
from us at any time, through the ‘Unsubscribe’ link at the bottom of
any email you receive from us, or by contacting the our Customer
1. By mail: Mairead's Holistic Therapies Ltd, Unit 5b (Upstairs) Axis Business Park, Clara Road, Tullamore, Co. Offaly
If you choose to apply for a job that is listed on our recruitment portal, we will ask you to complete an application form and upload a C.V. and a covering letter. You can also upload supporting documentation. Before you submit these documents to us, you will be provided with a privacy notice, which provides specific information about how your personal information will be handled in connection with your application.
Automated decision making/profiling
We use software that processes your personal information (including contact details) and information about your transaction history with us in order to produce recommendations for periodical variations in the pricing of our products and services. We use this software to help us to decide how and when to change our prices. Our Sales Teams ultimately decide if any price change recommendations produced by the software will be applied.
We use Google for a variety of marketing services, including the Google Customer Match service which matches your email address as provided to us, with information held in your Google account (if you have one) in order to enable Google to show you adverts for our products and services when you are searching on Google, using Google’s search network, shopping function, on YouTube or on Gmail.
If you object to profiling made in relation to you or would like more
information about the personal information which has been used
to create a profile, you may contact us at: email@example.com or by calling 087 1260130
Legal basis for processing
In terms of the legal basis we rely on to process your personal
information, these are as follows:
Where you have provided your consent: for direct marketing
communications in respect of our own products and
services, including in respect of marketing communications
sent by electronic means (e.g. email and SMS);
for the performance of a contract with you (such as a
contract for the provision of good and services) or to take
steps at your request prior to entering into this contract;
to comply with legal obligations, including in relation to
health and safety and environmental legislation, performing
anti- money laundering, terrorism prevention and sanctions
screening checks, complaints and investigations or
to protect your vital interests or the vital interests of another
person, e.g. where you or they are seriously injured or ill, or
for our legitimate interests in:
management of your account (including processing
payments) and our relationship with you, and communicating
operating our Websites
sending direct marketing in respect of our own products and
services where you have not provided your consent and the
marketing communication is sent by non-electronic means
(e.g. post or telephone); processing orders and supplying
our products and services; and
our internal business purposes which may include processing for the purposes of: record keeping, research, reporting and statistics, data security, to ensure the quality of our products and services, investigating and responding to queries and complaints, obtaining credit references and credit checks, providing payment performance data to credit reference agencies, changing our pricing, debt collection, fraud detection and prevention, risk management, recruitment and training of our personnel, and protecting our rights, property and safety (and that of others). You can object to processing carried out on the basis of our legitimate interests at any time by emailing firstname.lastname@example.org;
See also “Your Rights – The right to object”
How we share your personal information
In addition, we may share your personal information with:
third party provider(s) who provide the following types
of services to us: marketing, market research,
warehousing and logistics, software, recruitment and
customer relationship management;
third party providers in order for us to process
payments that are due to us, in doing so we provide
bank card details to such providers;
third party providers and agents we appoint as our
sales agents or to perform services on our behalf, who
are provided with access to certain customer account
details in order to process sales or provide services on
third party advertising partners, such as Google in
order for them to assist us in providing you with
targeted adverts (as explained above);
third party loyalty schemes that you are enrolled in so
that they can award your points/rewards and otherwise
handle your personal information in accordance with
the terms and conditions applicable to that scheme;
licensed credit reference agencies, debt collection
agencies and lawyers when we carry out credit checks,
to report on your payment performance and/or or seek
to recover debts due to us;
our accountants, auditors, lawyers or similar advisers
when we ask them to provide us with professional
emergency services in the event that we need to report
accidents or incidents or request emergency
any Government Department, public body or other third
party where we believe in good faith that the law
requires this; in the interests of public health and
safety; or in order to protect the rights, property, or
safety of our business, its employees or others;
investors and other relevant third parties in in the event
of an actual or potential sale or other corporate
transaction related to us;
any other third parties, if authorised by you to do so.
We ensure that, where your personal information is transferred to
any country outside the European Economic Area this is done
using “model clauses” (standard contractual clauses which have
been approved by the European Commission as providing
adequate safeguards to enable personal data to be transferred
outside the European Economic Area) or other specific legally approved safeguards. You can request further details and/or a
copy of the relevant safeguards here: email@example.com or by calling 087 1260130. The performance of services
by our third-party service provider(s) may be subject to a separate
privacy statement provided to you by the relevant third party. You
should read any such statement carefully.
How long we keep your personal information
We retain your personal information for no longer than is
necessary for the purposes for which the personal information is
collected. When determining the relevant retention periods, we will
take into account factors including:
legal obligation(s) under applicable law to retain data
for a certain period of time;
statute of limitations under applicable law(s);
(potential) disputes, and;
guidelines issued by relevant data protection
Otherwise, we securely erase your information once this is no
Where you use our Websites, we will process your personal
information collected by using cookies in accordance with our
Links to third party websites
Our Websites contain links to other Internet websites. Unless
otherwise explicitly stated, we are not responsible for the privacy
practices or the content of such websites, including such sites use
of any personal information. Nevertheless, in the event you
encounter any third party associated with our Websites (or who
claims association with our Websites) who you feel is improperly
collecting or using information about you, please contact
firstname.lastname@example.org; we will be happy to forward
your message to the third party.
If and when we sponsor promotions, or third parties sponsor
promotions in conjunction with our Websites, either we or the third
party will post relevant privacy information in the official rules
and/or registration area for the promotion. That privacy
information, to the extent (if any) it conflicts with this Privacy
Statement, will govern that particular promotion.
We use reasonable security methods to protect the personal
information that we process, including Internet standard
encryption technology (“SSL“ or “Secure Socket Layer“
technology) to encode personal information that you send to us
through our Websites. SSL works by using a private key to encrypt
data that ‘s transferred over the SSL connection. To check that you
are in a secure area of the Website before sending personal
information to us, please look at the bottom right of your website
browser and check that it displays an image of a closed padlock or
an unbroken key.
However, please note that whilst we take appropriate technical and
organisational measures to safeguard the personal information
that you provide to us, no transmission over the Internet can be
guaranteed to be secure. Consequently, please note that we
cannot guarantee the security of any personal information that you
transfer to us over the Internet.
The following section explains your rights. The various rights are
not absolute, and each is subject to certain exceptions or
We will grant your request only to the extent that it follows from
our assessment of your request that we are allowed and required
to do so under data protection laws. Nothing in this Privacy
Statement is intended to provide you with rights beyond or in
addition to your rights as a data subject under data protection
The right to be informed
You have the right to be provided with clear, transparent and easily
understandable information about how we use your personal
information and your rights. This is why we’re providing you with
the information in this Privacy Statement.
The right of access
You have the right to obtain a copy of your personal information (if
we’re processing it), and other certain information (similar to that
provided in this Privacy Statement) about how it is used.
This is so you’re aware and can check that we’re using your
personal information in accordance with data protection law.
We can refuse to provide information where to do so may reveal
personal information about another person or would otherwise
negatively impact another person’s rights.
The right to rectification
You can ask us to take reasonable measures to correct your
personal information if it’s inaccurate or incomplete. E.g. if we
have the wrong date of birth or name for you.
The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple
terms, enables you to request the deletion or removal of your
personal information where there’s no compelling reason for us to
keep using it or its use is unlawful. This is not a general right to
erasure; there are exceptions, e.g. where we need to use the
information in defence of a legal claim.
The right to restrict processing
You have rights to ‘block’ or suppress further use of your personal
information when we are assessing a request for rectification or as
an alternative to erasure. When processing is restricted, we can
still store your personal information, but may not use it further. We
keep lists of people who have asked for further use of their
personal information to be ‘blocked’ to make sure the restriction is
respected in future.
The right to data portability
You have rights to obtain and reuse certain personal information
for your own purposes across different organisations. This
enables you to move, copy or transfer your personal information
easily between our IT systems and theirs (or directly to yourself)
safely and securely, without affecting its usability. This only
applies to your personal information that you have provided to us
that we are processing with your consent or to perform a contract
which you are a party to (such as pay and compensation services),
which is being processed by automated means.
The right to object
You have the right to object to certain types of processing, on
grounds relating to your particular situation, at any time insofar as
that processing takes place for the purposes of legitimate interests
pursued by us or by a third party. We will be allowed to continue to
process the personal information if we can demonstrate
“compelling legitimate grounds for the processing which override
[your] interests, rights and freedoms” or we need this for the
establishment, exercise or defence of legal claims.
You have the right not to be subject to a decision based solely on
automated processing (including profiling), which significantly
affects you, subject to some exceptions. Where this is the case,
you have the right to obtain human intervention, voice your
concerns and to have the decision reviewed.
Updating this statement
We review our privacy practices from time to time. We ask that you
bookmark and periodically review this page for updates to our
Privacy Statement. We reserve the right to modify this policy
effective seven (7) days after the posting of the revised Privacy
For further information regarding these rights, about this Privacy
Statement generally or to make a complaint please contact our
Data Protection Officer at: email@example.com; or call us on 087 1260130.
Please provide as much information as possible to help us identify
the information you are requesting, the action you are wanting us
to take and why you believe this action should be taken.
Before assessing your request, we may request additional
information in order to identify you. If you do not provide the
requested information and, as a result we are not in a position to
identify you, we may refuse to action your request.
We will generally respond to your request within one month of
receipt of your request. We can extend this period by an additional
two months if this is necessary taking into account the complexity
and number of requests that you have submitted.
We will not charge you for such communications or actions we
you request additional copies of your personal data
undergoing processing, in which case we may charge
for our reasonable administrative costs, or
you submit manifestly unfounded or excessive
requests, in particular because of their repetitive
character, in which case we may either: (a) charge for
our reasonable administrative costs; or (b) refuse to
act on the request.
If after contacting us you are still unhappy you may also complain
to the Information Commissioner, all contact details are available
on the Information Commissioners Website: dataprotection.ie
WHO WE ARE AND HOW TO CONTACT US
Mairead's Holistic Therapies Ltd (“Mairead's Holistic Therapies Ltd”, “we” or “us”) uses "cookies" to help us remember details of your visit to our website ("Website") including, but not limited to technical information about your visit e.g. traffic data, location data, your IP address, the previous website from which you reached us and the type of browser you use. This information is collected and used to compile statistical data on the use of our Website and may be used to help us to improve our Website and the services we offer. Accordingly, our Data Protection Notice will apply to our
treatment of the information we obtain via our cookies.
WHAT ARE COOKIES?
Cookies are small data files that are stored in your web browser on your
computer, tablet or smartphone (each a "Device") when you visit our
website. Cookies serve a number of purposes like letting you navigate
between pages efficiently, remembering your preferences, interests or log
in details and generally improving your experience.
Most web browsers automatically accept cookies, but if you do not want to
allow cookies or only allow the use of certain types of cookies, please refer
to your browser settings which should allow you to accept or deny cookies
(please read section  below for more details about how to do this). You
can also use the browser settings to withdraw your consent to the use of
cookies at any time or delete cookies that have already been set on your
computer. Keep in mind that by disabling certain categories of cookies, you
may be prevented from accessing some features of our websites. You
should be able to find more in-depth information about opting out of cookies on your browser settings menu.
To customize your visit.
To improve our Website.
To allow visitors to register for the Website.
To allow visitors to view our social media platforms from within our Website.
WHICH COOKIES DO WE USE?
Source (Where cookies come from)
First Party Cookies
These cookies are provided by us and used by various
features on our Website. Examples may include customising
a visitor's visit, providing statistical information, and verifying
a visitor's identity for security purposes.
Third Party Cookies
These cookies are provided by “Third Party” vendors who
provide products and features we have integrated into our
Website. Examples include social media sites, ad networks,
and security systems.
Expiration (How long cookies last)
These cookies are added when a visitor starts to browse our
Website or interacts with a specific feature and are deleted
when the browser is closed.
These cookies are added when a visitor starts to browse our
Website or interacts with a specific feature but may remain
stored on your Device until a certain termination date is
reached (in terms of minutes, days or years from the
creation/update of the cookie).
Cookies used by us have a maximum period of 2 years from
the date when they are initially installed or if they are
subsequently updated, from the date of the update.
Cookies used by us have a maximum period of 2 years from the date when
they are initially installed or if they are subsequently updated, from the date
of the update.
Who Provides the Cookie?
To display twitter feed
To display twitter feed
To display twitter feed
To register for the Website /WebAppState
Mairead's Holistic Therapies Ltd
To register for the Website/ WebAppState
Mairead's Holistic Therapies Ltd
MANAGING AND DISABLING COOKIES
You can control the cookies placed and retained on your Device. The Data
opportunity to make an informed choice.
and other tracking technologies which store or access information on your device. We would like you to keep cookies 'turned on' while you visit our
Website, so you receive the best possible experience. However if you
would like to turn off cookies (and withdraw your consent to our use of
cookies) you can do so by editing the settings in your browser.
Here are the locations of the cookies settings for all major web browsers:
Lasted Updated [07/11/2018]
Mairead's Holistic Therapies Ltd
Unit 5b (Upstairs) Axis Business Park, Clara Road, Tullamore, Co. Offaly.